# Shopify

Work with store products, customers, orders, inventory, and commerce events.

## Plan availability

| Feature | Free | Starter | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Active workflows | 3 | 10 | 45 | Unlimited |

Allowances follow the [published Chatigram pricing page](https://chatigram.com/pricing/). Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.


## What you can do

Work with store products, customers, orders, inventory, and commerce events.

This reference includes **17 actions**. A connection for workflow actions and a customer-facing Line serve different purposes: connecting an app does not automatically create an Inbox channel.

## Connect your account

1. Open **App Connections** in the organization where you will build the workflow.
2. Choose the Shopify connection that matches your task.
3. Complete the provider’s sign-in or the protected connection form. Enter credentials only in that form.
4. Return to your workflow, add the action, and select the connected account.
5. Choose a test resource and check a small operation before enabling the workflow.

### Choose a compatible connection

Actions declare these connection types. Check the account selector on the individual action; some actions support only a subset.

- `shopify`
- `shopify.token`

## Available actions

| Action | Use it to |
| --- | --- |
| [Shopify: Cancel Order](/nodes/shopify-cancelorder/) | Cancel a Shopify order. Optionally send a cancellation email and issue a refund. |
| [Shopify: Create Customer](/nodes/shopify-createcustomer/) | Create a new customer record in Shopify. |
| [Shopify: Create Order](/nodes/shopify-createorder/) | Create a new order in Shopify. Provide line items as a JSON array of objects with variant_id, quantity, and optionally price. |
| [Shopify: Create Product](/nodes/shopify-createproduct/) | Create a new product with an initial variant in Shopify. |
| [Shopify: Delete Product](/nodes/shopify-deleteproduct/) | Permanently delete a Shopify product by its ID. This action cannot be undone. |
| [Shopify: Fulfill Order](/nodes/shopify-fulfillorder/) | Create a fulfillment for a Shopify order with optional tracking information. |
| [Shopify: Get Customer](/nodes/shopify-getcustomer/) | Retrieve complete details for a Shopify customer by their numeric ID. |
| [Shopify: Get Inventory Levels](/nodes/shopify-getinventorylevels/) | Get inventory levels for items at a specific Shopify location. |
| [Shopify: Get Order](/nodes/shopify-getorder/) | Retrieve complete details for a Shopify order by its numeric ID. |
| [Shopify: Get Product](/nodes/shopify-getproduct/) | Retrieve complete details for a Shopify product by its numeric ID. |
| [Shopify: List Customers](/nodes/shopify-listcustomers/) | Retrieve a list of customers from your Shopify store with optional search. |
| [Shopify: List Orders](/nodes/shopify-listorders/) | Retrieve a list of orders from your Shopify store with optional filters. |
| [Shopify: List Products](/nodes/shopify-listproducts/) | Retrieve a list of products from your Shopify store with optional filters. |
| [Shopify: Update Customer](/nodes/shopify-updatecustomer/) | Update first name, last name, email, phone, tags, or note of a Shopify customer. |
| [Shopify: Update Inventory Level](/nodes/shopify-updateinventorylevel/) | Set the available inventory quantity for a specific item at a specific Shopify location. |
| [Shopify: Update Order](/nodes/shopify-updateorder/) | Update the note, tags, or customer email on an existing Shopify order. |
| [Shopify: Update Product](/nodes/shopify-updateproduct/) | Update title, description, vendor, type, tags, or status of a Shopify product. |

## Work with events

Some services offer separate automation connections or event-retrieval actions. When available, configure the event source and workflow trigger together. A successful account connection alone does not mean that events are being delivered. Test with a new event and check Workflow Activity.

## Common problems

- **No account in the selector:** confirm the organization, service, and connection type.
- **Access denied:** verify access to the exact resource, not just a successful sign-in.
- **No events:** check the automation settings, event type, and trigger configuration.
- **Duplicate actions:** inspect the destination before retrying a failed or timed-out run.
- **Provider restrictions:** available actions, quotas, and permissions depend on the connected provider account.

Continue with [App Connections](/integrations/overview/) or [troubleshooting](/help/troubleshooting/).


## Catalog coverage

This is the currently documented selection. Chatigram continues to add nodes, triggers, App Connections, and integrations. Use each page’s review date and the current application selectors to check what is available now; this catalog is not a fixed limit on future features.