# Plans, limits, and usage

Compare the documented feature limits and understand which limits apply before enabling workflows or creating databases.

## Current documented limits

| Feature | Free | Starter | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Active Lines | 2 | 5 | 15 | Unlimited |
| Active workflows | 3 | 10 | 45 | Unlimited |
| Databases | Not included | 1 | 2 | Unlimited |
| Unified Inbox | Basic | Full | Full | Advanced |
| Support | Community | Email | Email & chat | 24/7 enterprise |
| Custom workflows & integrations | Not included | Not included | Not included | Included |
| Dedicated account manager | Not included | Not included | Not included | Included |

Allowances follow the [published Chatigram pricing page](https://chatigram.com/pricing/). Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.


## Active is different from saved

The workflow and Line limits above are **active** resource limits. Do not read “3 active workflows” as a promise about an unlimited number of saved definitions or other unlisted features.

If activation is blocked, review the organization’s current active resources and the message shown by the application. Choose which resources should remain active before changing a plan.

## Database availability

Built-in databases currently require a plan that includes databases. The central table shows the published database allowance. If the plan changes, use the organization’s current Billing & Plans screen to confirm its entitlement.

External MySQL and PostgreSQL actions are different from built-in Chatigram databases. They also depend on compatible connections and the external database’s permissions.

## AI features and provider charges

The **workflow editor AI assistant** entitlement is separate from individual AI nodes and connected-provider processing. An OpenAI action can use your chosen provider account and incur provider charges.

Monitor the organization’s available usage indicators, including token usage and workflow node runs where shown. A workflow with multiple executed nodes can contribute more usage than a short one.

## Before changing plans

Select the intended organization at the top of the application, then open **Manage** to review its plan and available changes with the appropriate permissions. Each organization has its own subscription and usage; a change for one organization does not change the plan of another organization you belong to.

Check current usage, active resources, database sizes, and the features your live workflows depend on. Review the application’s current billing screen for prices, subscription terms, and available changes.

This guide does not duplicate prices or promise future entitlements. Feature availability and numeric limits are maintained together so documentation can be updated consistently when plans change.

## Organization membership

Your Chatigram account can belong to different organizations, and each organization can include multiple Admins and Members. You can invite more teammates as your team grows. Resource allowances such as active Lines, workflows, and databases apply separately to each organization’s plan.

Each person still needs the appropriate role for the work they do. Read [organization management](/workspace/organization/) for inviting Admins and Members.