Send WhatsApp Message
Send a text message via WhatsApp Business API to one or multiple recipients
Plan availability #
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Active workflows | 3 | 10 | 45 | Unlimited |
Allowances follow the published Chatigram pricing page. Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.
When to use this node #
Send a text message via WhatsApp Business API to one or multiple recipients
Add Send WhatsApp Message to a workflow branch using the node picker. Configure its fields in the inspector, then connect the next step.
Before you begin #
Connect Meta in App Connections first. Select the intended account in this node; an account connected to a different service is not interchangeable. Available actions depend on the permissions granted to that connection.
Configure the fields #
| Field | What to enter |
|---|---|
| WhatsApp Account | WhatsApp Business Account returned from integration |
| Recipient(s) | Phone number(s) in international format (e.g., +14155551234) or WhatsApp group ID(s) (e.g., 120363XXXXX@g.us). For multiple recipients, separate with commas (e.g., +1234567890, +0987654321, 120363XXXXX@g.us) |
| Message Text | Text message to send (up to 4096 characters) |
| Preview URL (optional) | Set to 'true' to show URL preview in message. Default: 'false' Choices: false, true.Example/default shown in the editor: false. |
Use the result #
Choose the output from the variable picker in a later step. Output names below identify the values supplied by this node; the picker inserts the correct reference for your node instance.
| Output | Meaning / label |
|---|---|
success |
Success (true/false) |
messageId |
Message ID (single) or Message IDs (multiple) |
status |
Delivery Status |
timestamp |
Sent Timestamp |
error |
Error Message (if any) |
totalSent |
Total Messages Sent (multiple recipients) |
totalFailed |
Total Failed (multiple recipients) |
Connect the next step #
Connect the continuation shown on the canvas. Some nodes calculate their branches from the configured options. Read each branch label in the editor and connect the paths your workflow needs.
Test it in a workflow #
- Configure this node with a small, recognizable test input or a test resource.
- Check the variables from preceding steps and the connection selected in the inspector.
- Save the workflow. For event-driven flows, generate the actual event; use Run only for a Manual workflow.
- Open Workflow Activity and check the outcome before enabling wider use.
If something goes wrong #
- Reconnect the account if authorization has expired, then verify its permissions on the specific resource.
- Check empty variables, selected resource IDs, and any fields that appeared after resource selection.
- Check the failed step in Workflow Activity before retrying. If the action may already have completed, inspect the destination first to avoid duplicates.
- Follow the troubleshooting guide for a symptom-by-symptom checklist.
Related guides #
- Work with variables
- Understand branches and error handling
- Browse all nodes
- Create Threads Post
- Get All WhatsApp Group IDs
- Get Facebook Page Insights
- Get Facebook Page Posts
- Get Instagram Insights
Catalog coverage #
This is the currently documented selection. Chatigram continues to add nodes, triggers, App Connections, and integrations. Use each page’s review date and the current application selectors to check what is available now; this catalog is not a fixed limit on future features.