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Reference

Glossary

A plain-language reference for the terms used throughout Chatigram.

Workspace and conversations #

Term Meaning
Organization The workspace containing your team and its resources
Line A customer-facing communication channel in Chatigram
Inbox The workspace for reading and replying to conversations
Contact A person’s contact information maintained by your team
Conversation status A label describing a conversation’s current stage
Hub A focused community with its own available app experience
Hubs City A place to discover focused Hubs

Building workflows #

Term Meaning
Workflow A visual automation with a trigger and connected steps
Trigger The event that starts a workflow run
Node A step that performs work, waits for input, or makes a decision
Branch A possible continuation after a step
Inspector The editor area where you configure a selected node
Variable A value supplied by a trigger, Property, or node
Property A named, configurable text setting for a workflow or reusable definition
Paused node A saved step that new runs skip; outputs are empty and the first branch continues
Custom Node Type A reusable definition used as a node inside another workflow
Project A grouping of related workflows and shared configuration

Data and execution #

Term Meaning
App Connection An authorized account used by compatible integration actions
Database A container for tables in your organization
Table A structured collection of records
Record / row One item of information in a table
Column A typed field used by the records in a table
Run One execution of a workflow
Waiting A run awaiting a message, result, or other continuation
Webhook A way for another service to deliver an event through a request
HTTP Endpoint A request-driven workflow entry point with supported response behavior
Cron A schedule used to start workflows at configured times
Portable JSON A versioned definition for copying a workflow, node, or node type
Marketplace product A reusable item discovered or installed through Marketplace
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Find an answer. Try “welcome workflow”, “database”, or “Telegram”.