Schedule a workflow

Plan availability #

Allowances follow the published Chatigram pricing page. Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.

Use the simple schedule controls #

Create a workflow with the Cron trigger. Choose a simple schedule mode such as an interval, hourly, daily, weekly, or monthly schedule. Set the timezone in the trigger.

For example, a daily task at 09:00 should use the timezone where “09:00” matters to your business. Do not rely on your own browser timezone to explain a schedule configured elsewhere.

Advanced expressions #

Use the advanced mode only when the simple controls cannot describe your schedule. Follow the expression format shown by Chatigram; cron formats can differ between systems.

The sample below uses 0 0 9 * * ? for a daily 09:00 schedule in UTC. It only sets a value and performs no external send or write. Change the timezone and schedule before enabling it for your own use.

Test the action before the schedule #

If the task performs an external action, first test an equivalent Manual workflow with a controlled resource. Then configure the schedule and verify an actual scheduled run in Workflow Activity.

The Run button is for Manual workflows; a scheduled workflow starts from its schedule. Saving a Cron workflow and enabling it are separate steps.

Plan for overlapping runs #

If a run can wait for input or a slow service, consider what happens when the next scheduled event arrives. Use a business identifier and check whether the intended work has already completed before performing a repeated external action.

Check missing runs #

Confirm the workflow is enabled, its configured timezone, and the next expected due time. Check activity rather than relying on a customer channel, because a scheduled workflow does not automatically have a conversation to reply to.

{
  "format": "chatigram-workflow",
  "version": 1,
  "metadata": {
    "sourceName": "Daily schedule starter",
    "importHelp": {
      "note": "Review the daily 09:00 UTC schedule and choose your own timezone before enabling. This starter only sets a value; it does not send a message. Check its scheduled run in Workflow Activity."
    }
  },
  "workflow": {
    "instruction": null,
    "multiLanguageSupport": null,
    "properties": [],
    "trigger": {
      "$tag": "Trigger",
      "type": "CRON",
      "data": {
        "cronExpression": "0 0 9 * * ?",
        "timezone": "UTC",
        "mode": "advanced"
      }
    },
    "nodes": [
      {
        "$tag": "Node",
        "id": "d0c00000-0000-4000-8000-000000000001",
        "name": "dailyNote",
        "parentId": null,
        "branchIndex": 0,
        "type": "SET_VARIABLE",
        "data": {
          "variableValue": [
            {
              "$tag": "Constant",
              "value": "The daily scheduled workflow has started."
            }
          ]
        }
      }
    ],
    "gotos": []
  }
}