Meta
Work with WhatsApp, Facebook, Instagram, and Threads actions where supported by your connected account.
Plan availability #
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Active workflows | 3 | 10 | 45 | Unlimited |
Allowances follow the published Chatigram pricing page. Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.
What you can do #
Work with WhatsApp, Facebook, Instagram, and Threads actions where supported by your connected account.
This reference includes 26 actions. A connection for workflow actions and a customer-facing Line serve different purposes: connecting an app does not automatically create an Inbox channel.
Connect your account #
- Open App Connections in the organization where you will build the workflow.
- Choose the Meta connection that matches your task.
- Complete the provider’s sign-in or the protected connection form. Enter credentials only in that form.
- Return to your workflow, add the action, and select the connected account.
- Choose a test resource and check a small operation before enabling the workflow.
Choose a compatible connection #
Actions declare these connection types. Check the account selector on the individual action; some actions support only a subset.
meta.threadsmeta.threads.tokenmeta.threads.token.automationmeta.whatsappmeta.whatsapp.tokenmeta.whatsapp.token.automationmeta.facebookmeta.facebook.tokenmeta.facebook.token.automationmeta.instagrammeta.instagram.tokenmeta.instagram.token.automation
A channel and an action are different #
WhatsApp is also available as a customer conversation Line. Other Meta actions in the node picker do not imply that every service is an Inbox Line. Use the connection mode and permissions offered for the service in App Connections.
Available actions #
| Action | Use it to |
|---|---|
| Create Threads Post | Create a new post on Threads. Supports text posts and image posts with optional text. |
| Get All WhatsApp Group IDs | Get all unique group IDs from WhatsApp groups where your business has received messages. Returns comma-separated group IDs ready to use in the 'Send WhatsApp Message' node to broadcast to multiple groups at once. |
| Get Facebook Page Insights | Get analytics for Facebook Page |
| Get Facebook Page Posts | Get recent posts from Facebook Page |
| Get Instagram Insights | Get analytics for Instagram Business Account |
| Get Instagram Posts | Get recent posts from Instagram Business Account |
| Get Received Facebook Message | Retrieve messages and comments received via webhook. Works with any connected Facebook account (OAuth, Token, or Automation). Messages are automatically received when webhooks are active. Perfect for cron-triggered workflows to check for new messages. |
| Get Received Instagram Message | Retrieve messages and comments received via webhook. Works with any connected Instagram account (OAuth, Token, or Automation). Messages are automatically received when webhooks are active. Perfect for cron-triggered workflows to check for new messages. |
| Get Received Threads Message | Retrieve replies and mentions received via webhook. Works with any connected Threads account (OAuth, Token, or Automation). Messages are automatically received when webhooks are active. Perfect for cron-triggered workflows to check for new messages. |
| Get Received WhatsApp Message | Retrieve messages that were received via webhook. Works with any connected WhatsApp account (both regular and automation accounts). Messages are automatically received when webhooks are active. Perfect for cron-triggered workflows to check for new messages. |
| Get Threads Insights | Retrieve analytics insights for your Threads account including views, likes, replies, reposts, and quotes. |
| Get Threads User Posts | Retrieve posts from your Threads account with text, timestamps, and permalinks. |
| Join WhatsApp Group | Join a WhatsApp group using an invite link. API accounts can only join groups via invite links. Groups have a maximum of 8 participants including the business account. |
| Mark WhatsApp Message as Read | Mark a received WhatsApp message as read |
| Post Photo to Facebook | Post a photo to Facebook Page |
| Post to Facebook Page | Post text, link, or image to Facebook Page |
| Publish Carousel to Instagram | Publish multiple images as carousel to Instagram |
| Publish Photo to Instagram | Publish a photo to Instagram Business Account |
| Reply to Facebook Comment | Reply to a comment on Facebook |
| Reply to Instagram Comment | Reply to a comment on Instagram |
| Reply to Threads Post | Reply to a Threads post with text. |
| Send WhatsApp Document | Send a document file via WhatsApp Business API |
| Send WhatsApp Image | Send an image via WhatsApp Business API |
| Send WhatsApp Location | Send a location via WhatsApp Business API |
| Send WhatsApp Message | Send a text message via WhatsApp Business API to one or multiple recipients |
| Send WhatsApp Template | Send a pre-approved template message via WhatsApp Business API |
Work with events #
Some services offer separate automation connections or event-retrieval actions. When available, configure the event source and workflow trigger together. A successful account connection alone does not mean that events are being delivered. Test with a new event and check Workflow Activity.
Common problems #
- No account in the selector: confirm the organization, service, and connection type.
- Access denied: verify access to the exact resource, not just a successful sign-in.
- No events: check the automation settings, event type, and trigger configuration.
- Duplicate actions: inspect the destination before retrying a failed or timed-out run.
- Provider restrictions: available actions, quotas, and permissions depend on the connected provider account.
Continue with App Connections or troubleshooting.
Catalog coverage #
This is the currently documented selection. Chatigram continues to add nodes, triggers, App Connections, and integrations. Use each page’s review date and the current application selectors to check what is available now; this catalog is not a fixed limit on future features.