New Chat Created

Plan availability #

Allowances follow the published Chatigram pricing page. Your organization’s Billing & Plans screen confirms its subscription and current usage. Plans can change. Plan information reviewed 2026-11-10.

When to use this trigger #

Triggers when the first ever message is received for a fresh new chat

Choose this trigger when creating a workflow. A trigger determines which event starts a run; it is not a step you paste onto an existing branch.

Configure the fields #

This definition has no fixed configuration fields. If the inspector shows additional choices, configure them for your workflow; some fields appear only after you select a resource.

Use the result #

Choose the output from the variable picker in a later step. Output names below identify the values supplied by this node; the picker inserts the correct reference for your node instance.

Connect the next step #

Connect the continuation shown on the canvas. Some nodes calculate their branches from the configured options. Read each branch label in the editor and connect the paths your workflow needs.

Test it in a workflow #

1. Configure this trigger with a small, recognizable test input or a test resource.
2. Check the variables from preceding steps and the connection selected in the inspector.
3. Save the workflow. For event-driven flows, generate the actual event; use Run only for a Manual workflow.
4. Open Workflow Activity and check the outcome before enabling wider use.

If something goes wrong #

• Check empty variables, selected resource IDs, and any fields that appeared after resource selection.
• Check the failed step in Workflow Activity before retrying. If the action may already have completed, inspect the destination first to avoid duplicates.
• Follow the troubleshooting guide for a symptom-by-symptom checklist.

Related guides #

• Work with variables
• Understand branches and error handling
• Browse all nodes
• Chat Status Change
• Conversation Start
• Cron
• Database Operation
• HTTP Endpoint

Catalog coverage #

This is the currently documented selection. Chatigram continues to add nodes, triggers, App Connections, and integrations. Use each page’s review date and the current application selectors to check what is available now; this catalog is not a fixed limit on future features.